Privacy Policy

North Heritage Construction Corp. ("North Heritage," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect when you visit northheritage.com, how we use it, and the choices you have regarding that information.

By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you use our website.

Information you provide directly

When you submit our contact form, request a free estimate, or apply for a position, we collect:

• Name
• Email address
• Phone number
• Project details, location, or message content
• For careers applicants: position of interest, years of experience, and resume link

Information collected automatically

When you browse our website, we automatically collect certain information about your device and usage, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages viewed and time spent on each page
• Referring website or search query
• Date and time of visit

This information is collected through Google Analytics 4 (GA4) and may also be collected by Google Ads conversion tracking pixels.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide project estimates
• Schedule consultations and manage active projects
• Evaluate employment applications
• Improve our website performance and user experience
• Measure the effectiveness of our marketing
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Information Sharing

We share information only in the following limited circumstances:

• Service providers: We use third-party services to operate our website and business, including Google (Analytics, Ads, Workspace email), our website host (HostGator), and form processing (WPForms). These providers have access only to the information needed to perform their services.
• Legal requirements: We may disclose information if required by law, court order, or government request, or if necessary to protect our rights, property, or safety.
• Business transfers: If North Heritage Construction Corp. is acquired or merged with another entity, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, analyze how visitors use our site (Google Analytics), and track the effectiveness of our advertising (Google Ads).

You can control cookies through your browser settings. Disabling cookies may affect some features of our website. To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-Out Browser Add-On at https://tools.google.com/dlpage/gaoptout.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we have about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Opt-out: Opt out of marketing communications

To exercise any of these rights, contact us at info@northheritage.com. We will respond to your request within 30 days.

For Massachusetts residents: Under Massachusetts law, you may request information about how we protect personal data and our procedures for handling security breaches.

For California residents (CCPA): California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encrypted form submissions, secure hosting, and limited access to personal information by authorized personnel only.

No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including responding to inquiries, managing active projects, and meeting legal requirements. Form submissions are typically retained for up to three years unless deletion is requested earlier.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites (such as our Google Business Profile, social media accounts, or partner sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. For material changes, we will provide more prominent notice, such as an announcement on our homepage.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

North Heritage Construction Corp.
Email: info@northheritage.com
Phone: 508-353-2368
Website: https://northheritage.com